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PRIVACY POLICY

Ignite Pilates Global

Last updated: 15.03.2026
Ignite Pilates Global respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and store your personal information in accordance with the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

  • name

  • email address

  • phone number

  • payment information

  • health or injury information relevant to Pilates participation

  • booking and session history

3. How We Use Your Information

We use personal information to:

  • provide Pilates services

  • manage bookings and payment

  • communicate about sessions or schedule changes

  • send relevant updates or offers (you may opt out at any time

  • improve our services

4. Payment Information

Payments may be processed through third-party providers such as Stripe or PayPal.
These providers manage payment security and their own privacy policies apply to the handling of payment details.

5. Storage of Information

Your information may be stored securely using:

  • website platforms

  • booking software

  • email systems

  • secure cloud storage

Reasonable steps are taken to protect your information from misuse, loss or unauthorised access

6. Overseas Data Storage

Some third-party service providers may store data overseas.
Where this occurs we take reasonable steps to ensure they comply with privacy standards.

7. Access and Corrections

You may request access to your personal information or ask us to correct inaccurate information at any time.
Requests can be made by contacting us directly.

​8. Marketing Communications

From time to time we may send emails related to services, updates or offers.
You can unsubscribe from marketing emails at any time.

9. Privacy Complaints

If you have a privacy concern or complaint you may contact us.
We will investigate and respond as soon as possible.
Contact: Jacqui Brown - jacqui@ignitepilates.com

10. Updates to This Policy

We may update this Privacy Policy periodically.
The most current version will always be available on our website.

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