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TERMS & CONDITIONS

Ignite Pilates Global

Last updated: 15.03.2026
These Terms and Conditions govern the use of services provided by Ignite Pilates Global ("we", "us", or "our"). By booking or participating in our services you agree to the terms outlined below.


Our services include:

  • Live online Pilates sessions

  • Private Pilates sessions

  • Small group sessions

  • Pilates consultations

  • Occasional in-studio sessions in Brisbane, Queensland

1. Participation and Health

Pilates is a physical activity that involves movement, strength and flexibility exercises.


By participating in our services, you confirm that:

  • you are physically able to participate in Pilates exercise

  • you will inform us of any injuries, medical conditions or physical limitations

  • you will follow all safety instructions provided during sessions

Our services are not a substitute for medical advice. If you have concerns about your health you should consult a qualified medical professional before participating.

2. Online Session Participation

When participating in online sessions you are responsible for ensuring that

  • you have a safe space to exercise

  • your area is clear of hazards

  • you have appropriate flooring or a mat

  • your internet connection and device are suitable for participating

Ignite Pilates Global is not responsible for injuries or accidents occurring due to an unsafe home environment.

3. Bookings and Payments

Sessions must be booked and paid for in advance through our website or booking system.


Payments may be made via:

  • online payment providers such as Stripe or PayPal

Access to services is confirmed once payment has been successfully processed.

4. Session Packages

Some services may be offered as packages or introductory offers.
Packages must be used within the timeframe stated at the time of purchase.
Unused sessions after the expiry period may be forfeited unless otherwise agreed.

5. Cancellation Policy

We understand that schedules change.

If you need to cancel or reschedule a session:

  • at least 24 hours’ notice is required

Sessions cancelled with less than 24 hours’ notice may be charged in full.
This policy applies to both online and in-studio sessions.

6. Late Arrivals

If you arrive late to a session the session will still end at the scheduled time to respect other bookings.

7. Client Conduct

We aim to create a supportive and respectful environment for all clients.
We reserve the right to refuse or discontinue services if behaviour is inappropriate, unsafe or disrespectful.

8. Equipment (In-Studio Sessions)

When attending in-studio sessions clients agree to use equipment safely and follow any instructions provided.
Clients may be responsible for damage caused by misuse of equipment.

9. Recording of Online Sessions

Online sessions may occasionally be recorded for quality assurance or training purposes.
Recordings will not be used for promotional or marketing purposes without your express consent.

10. Limitation of Liability

Participation in Pilates involves inherent physical risks.
By participating you acknowledge and accept these risks.
To the maximum extent permitted by law, Ignite Pilates Global will not be liable for injury, loss or damage arising from participation in our services except where required by Australian Consumer Law.

11. Changes to Services

We may update or modify services, pricing or scheduling from time to time.
Reasonable notice will be provided where possible.

12. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

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